Imperfect Foods Review: Reducing Food Waste, Saving Money, and Sustaining the Environment

Imperfect Foods is an innovative delivery service that offers customers a wide variety of fresh,decideifImperfect Foods is right for you.

delicious you food items at significantly discounted prices. With Imperfect Foods, customers can save money on groceries while also reducing food waste and supporting local farmers.

What is Imperfect Foods

Imperfect Foods is a unique delivery service that offers customers the chance to save money on groceries while also reducing food waste and supporting local farmers. The company sources produce, meat, dairy, and pantry items from farms and suppliers that don’t meet ‘perfect’ standards set by most grocery stores.

The purpose of this review is to provide an unbiased opinion of Imperfect Foods and help potential customers decide if it is the right fit for them. The review will cover topics such as cost, selection, convenience, customer service, and quality to give readers a better understanding of what they can expect from this service.

Ordering Process

Website navigation

The Imperfect Foods website is designed to be user-friendly and intuitive. Customers can browse through the selection of products available, which are organized into categories such as produce, meat and dairy, pantry staples, and more. The website also offers detailed information about each product so customers can make informed decisions.

Subscription options

Imperfect Foods offers several subscription options that allow customers to save even more on their orders. Customers can choose between a weekly subscription of up to five items, or a monthly subscription which allows for up to 15 items. Customers also have the option of ordering à la carte and not subscribing at all.

Customization and personalization

Imperfect Foods offers customers the ability to customize their orders to suit their preferences. Customers can create a ‘favorites list’ of items they would like to be shipped every week or month, as well as add items that are not included in the subscription.

Delivery options and reliability

Imperfect Foods offers delivery throughout the United States, including Alaska and Hawaii. Customers can choose from several different delivery options, including standard, overnight, and two-day delivery. The company also provides tracking information with every order to ensure that customers know exactly when their deliveries will arrive.

Quality of Products

Variety of available items

Imperfect Foods offers customers a wide variety of products, ranging from produce and dairy to pantry basics and specialty items. The selection is constantly evolving and expanding, so there is always something new to try. Imperfect Foods works with local farmers and suppliers to source their products, ensuring that customers get the freshest ingredients possible.

Freshness and quality control

Imperfect Foods takes freshness and quality control seriously, which is evident in the quality of their products. All items are inspected for quality before being shipped to customers, and any damaged or expired items are removed from the order.

Packaging and handling

Imperfect Foods takes great care in packaging and handling their products to ensure that customers receive the freshest food possible. All orders are carefully packed in insulated boxes to keep items cool during shipping, and fragile items like eggs are secured separately to prevent breakage.

Organic and sustainable options

Imperfect Foods offers customers a variety of organic and sustainable options to choose from. The company works with local farmers to source organic produce, dairy, and meat that is free of hormones, antibiotics, and GMOs. Imperfect Foods also has a selection of sustainably-sourced items such as fair trade coffee and recyclable packaging materials.

Pricing and Value

Affordability compared to traditional grocery stores

Imperfect Foods offers customers the ability to save money compared to traditional grocery stores. The company offers weekly and monthly subscription options, which provide customers with discounts of up to 25% off their order total.

Cost-effectiveness of subscription

Imperfect Foods offers customers the ability to save money through their subscription program. Customers who choose the weekly or monthly subscription options receive discounts on their orders, ranging from 10-25%. Additionally, customers can customize their subscription order and add or remove items as they wish, allowing them to only purchase what they need.

Special promotions and discounts

Imperfect Foods offers customers a variety of special promotions and discounts to help them save money on their orders. Customers can sign up for the Imperfect Foods newsletter to receive exclusive coupon codes, which can be applied to their purchase at checkout. Additionally, customers can take advantage of weekly and monthly subscription discounts of up to 25%.

Customer Experience

Customer service responsiveness

Imperfect Foods provides excellent customer service, with quick and helpful responses to any inquiries. The company has a dedicated customer service team that is available 24/7 through phone, email, or chat support. Imperfect Foods also has an extensive FAQ section on their website for customers who wish to find information quickly.

Ease of communication and issue resolution

Imperfect Foods provides customers with an easy and efficient way to communicate and resolve any issues they may encounter. The company’s customer service team is available 24/7, offering phone, email, and chat support for customers who need assistance.

Online community and support

Imperfect Foods understands the importance of having an online community for their customers, and provides various avenues for support. The company has an active Facebook group where customers can connect with one another to share tips, recipes, and stories. Additionally, Imperfect Foods offers educational content on its blog for customers who want to learn more about sustainable eating and organic food.

User-friendly interface

Imperfect Foods’ website is designed with ease of use in mind, making it simple for customers to navigate and shop. The site features a clean, modern design and intuitive menus that make it easy to find the products customers are looking for. Additionally, users can filter their search results by dietary preference, certification, price range, and more.

Environmental Impact

Reduction of food waste

Imperfect Foods is committed to reducing food waste, and works directly with farmers to source quality produce that would otherwise go to waste. The company offers customers the opportunity to purchase items that grocery stores deem unsellable due to their shape, size, or just because they “don’t look perfect”.

Sustainable sourcing and practices

Imperfect Foods is dedicated to sustainability in every aspect of their business, from sourcing to shipping. The company sources produce from farms that use sustainable growing practices, such as no-till farming and crop rotation.

Packaging materials and recycling options

Imperfect Foods takes great care to ensure that their packaging materials are as sustainable as possible. The company uses 100% recyclable cardboard boxes for their deliveries, and biodegradable ice packs to keep food fresh. Additionally, Imperfect Foods offers customers the option to return empty boxes for reuse and recycling.


Imperfect Foods stands out among its competitors with its commitment to reducing food waste and providing sustainable options for customers. The company offers excellent customer service, with a dedicated team that is available 24/7 for assistance. Additionally, Imperfect Foods has an easy-to-use website and a variety of tools to make shopping as seamless as possible.


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